ABOUT YOU
Are you passionate about delivering exceptional customer service? We're looking for someone with excellent communication skills and a genuine love for hospitality to join our team.

The ideal candidate will have:

• A friendly and approachable demeanour with a strong commitment to customer care.
• Exceptional interpersonal skills to engage with customers from diverse backgrounds.
• Basic knowledge of bars or gaming machines, or a willingness to learn.
• The ability to work effectively in a team environment and adapt to changing priorities.
• A responsible and ethical approach, especially when handling financial transactions.
• Flexibility to work over a 7 day roster including evenings/nights, weekends, and public holidays.
• Competent and trustworthy cash-handling skills.
• RSA certification (essential).
• Gaming certificates are preferred or willing to obtain. 

ABOUT THE JOB
We’re seeking a dynamic individual with a can-do attitude, exceptional service skills, and attention to detail. The role requires someone reliable and available for evenings, night shifts, and weekends. This role is initially available on a casual basis for 20+ hours per week. 

Key Responsibilities:

• General waiting and service duties, including serving food, coffee, snacks, and bartending.
• Professional service and dispensing of alcoholic and non-alcoholic beverages.
• Creating a warm and welcoming atmosphere for customers.
• Assisting with gaming machine operations and phone inquiries
• Providing prompt, courteous customer service.
• Monitoring gaming areas to ensure compliance with regulations and a safe environment.
• Assisting with cash handling, machine payouts, and general administration tasks.
• Promoting responsible gambling and service practices, offering support when needed.
• Working collaboratively with the team to maintain cleanliness and organization in the gaming room and front of house areas.
• Familiarizing yourself with all food and beverage offerings, systems, and till operations.
• Following Safe Work Procedures at all times.
• Ensuring compliance with Responsible Service of Alcohol (RSA) standards.
• Performing any additional duties directed by Management.

APPLICATIONS
To apply, please upload your current resume/CV and complete the application process (approximately 10 minutes).

Windmill Hotel

SA 5082